A few months ago I wrote this post offering ideas/suggestions on three ways that my family members and I had recently saved money on medical bills. Ten months later I still receive frequent comments, emails, and tweets about this post, so I can tell that it continues to be an issue of great concern. And it IS- healthcare costs can be enormous and can come out of nowhere due to sudden illnesses, injuries, etc.
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All the more reason why we need to become the most savvy healthcare consumers possible, right? However, that’s easier said than done. Healthcare bills can be just as complex as the diagnoses themselves, and lay people- or even those in the medical field- can often have difficulty interpreting them.
However, even if your bill seems to be written in Greek, there are still some ways that you can save money on your medical bills. You just have to know the right way to go about it.
Ways to Save Money on Medical Bills
A few months ago, the ways I mentioned that my family and I had recently saved money on our medical bills were as follows:
- Don’t be afraid to call up and question your bill if something does not seem right.
- If you work for the healthcare system in any way, shape, or form, ask for an employee discount.
And the last one was the biggest one of all:
3. NEVER pay your bill by mail or in any way other than by phone.
You might be scratching your head over that last one. Until a year ago, I always paid our healthcare bills by using Bill Pay in our checking account. That was before I learned the best little tip on paying for healthcare bills. It’s this:
Many healthcare systems will offer some sort of discount if you call shortly after you receive your bill (or before). When you call, ask if they offer a discount if you pay in cash, pay within the first 30 days, offer to name your first child after them, etc. The healthcare system that we use offers a 10% discount if you call and pay by phone within the first 30 days of receiving the bill.
The only way to get the discount is to call and ask for it. We’ve already saved at least a few hundred from that one alone.
More Ways to Save Money on Medical Bills
In the months since I wrote that article, I’ve heard from many of you who have mentioned or discovered other great ways to save money on medical bills. Here are just a few of the suggestions that have come up.
- Get an estimate of how much the medical test/procedure will cost ahead of time. Get that estimate in writing! That way if the actual bill that arrives in your mailbox is higher, you can go back and have a solid argument to get it lowered.
- Try to get preapproval from your insurance company prior to undergoing any big medical test or procedure, if you can. Obviously if it’s an emergency there will not be time for this step, but for routine tests or procedures that are scheduled ahead of time, this is a good idea. That way you will know ahead of time if it will be covered, and hopefully this will help avoid unpleasant surprises on your bill.
- Take advantage of things like flexible spending accounts and health savings accounts if available to you. We aren’t able to do an HSA (which we are super bummed about), but we take advantage of the flex spending account through hubby’s job. Essentially this means that we can put so much money aside per year, pretax, for the purpose of covering healthcare costs. However, the drawback, at least in hubby’s plan, is that if you don’t use most of the money by the end of the year, it’s gone. Most of the money does not roll over to the following year. But, luckily or unluckily, we’ve never had that problem. 🙂
- If you call BEFORE you get your bill, you may get an even bigger discount. Here’s what reader Kim says:
I always call the billing dept regarding medical bills as soon as I receive the insurance eob. Most give a twenty percent discount if you pay prior to receiving your first bill. One hospital in Ohio gives a 35% discount if you call, and better yet I call them the day after a hospital ER visit and they will watch for the bill and call me to get this 35% savings.
–That’s so awesome, Kim! After reading about Kim’s experience, I tried this with our healthcare system, and sadly, they informed me that they do not offer a discount for calling before you receive your bill. But hey, this is another great idea to try out, since apparently some systems have this policy!
5. Invest in your own health and try to stay healthy! I love this suggestion. In my opinion this is one of the BEST ways to save money on healthcare. I’m not always super motivated to go to the gym at 6am for circuit training class, but in the long run the money I spend on my gym membership will probably FAR outweigh the costs of some preventable diseases like diabetes or high blood pressure down the road.
When in Doubt, Ask
Again, don’t be afraid to ask your healthcare system what types of discounts they offer. Just last week I called to pay a bill for our daughter’s vision care- poor kiddo had to get glasses at age 8 months. Because I don’t wear glasses, we just had single coverage vision insurance for Mr. CMF. We did not have a family plan because, well, who would have ever thought that a baby would need glasses?
We can’t switch to the family plan until the open enrollment period at hubby’s employer this fall. So essentially we are without vision insurance for our daughter until then. Which means that when she sees the eye doctor, the entire bill is on us. BUT because I called and had the lady on the phone, I started chatting her up, trying to find out what other types of discounts our healthcare system might offer. It turns out that if you don’t have insurance- or if your insurance covers nothing- you can get a 20% discount through our healthcare system. BOOM. That saved us $30 immediately.
The Takeaway
Here’s the biggest thing you need to take away from all this:
There are ways to save money on your medical bills. But your healthcare system will almost never advertise the fact that they offer some discounts. You have to call and ask for them. Just because you’ve never heard of it does not mean that it doesn’t exist!
Have you saved money on medical bills by calling to ask for a discount? If so, we want to hear from you! How much did you save, and what did you have to do?
Suggested Reading: A great book on this topic that I came across recently is 101 Ways to Save Money on Health Care: Tips to Help You Spend Smart and Stay Healthy. This book was written in 2010, so if you are looking for help with problems specifically related to Obamacare, this will not be of much use to you. However, if you are just looking for some solid advice on how to overall lower your family’s health care costs, this book has a lot of helpful tips.
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I saved 30-40% on my $4,000 hospital bill when I had my last child by calling and asking for a discount. I said I would pay immediately by credit card if they would negotiate it down. And they did by quite a bit.
THAT’S AWESOME! Truly, fantastic. Wow, it really pays to make those phone calls. It kills me to think of how much extra we spent on our healthcare bills before I started calling to ask for discounts.
So many people struggle to pay for medical bills. I really hope others read stories like this and CALL to pay their bills!
You can also double check your medical bills to see if their are any mistakes. Last year, I saved for about $30 because there was a double entry fee for the doctor.
Huh, never thought to call ahead of the bill. That’s pretty smart.
My big suggestion is never assume that, just because you’re getting the same procedure, the cost will be the same.
I had to have a procedure done twice in a year, and it was a straight $150ish co-pay. The year after, my insurance changed things up and decided a 20% rate was better. If they hospital hadn’t asked us to pay before checking in, we’d have gotten a $980 surprise!
Luckily, we ended up finding a way around the procedure, so it ended up being moot. Still, I can’t imagine being in the middle of physical/emotional healing and getting a bill like that. I’d have lost it.
Oh my gosh, it’s amazing how much things can change from year to year, isn’t it? So glad to hear that you found a way around the procedure and that huge bill! That sounds like a win on both fronts 🙂
I like the idea of trying to get pre-approval. I haven’t really ever considered that before, but that sounds like a great way to manage expectations and ensure you know what you’re getting yourself into before undergoing a large medical procedure.
Always better to know ahead of time if possible 🙂 Sometimes if something is not covered, it’s just a matter of finding a different doctor or a different hospital in order to make it covered. That’s definitely the kind of thing you want to know about BEFORE rather than after the fact!
I always just call and request a cash discount. It’s been huge on our high deductible plan.
Excellent!
I am almost done paying off my hospital bills. There were two things that worked well for me. I asked could I get self-pay discount and could have a payment plan with no interest? The answer was yes to both of them.
That’s so great, Pam! It virtually never hurts to ask for a discount from a hospital. And if you have tapped out all the available discounts, a payment plan with no interest is the next best thing 🙂
I work as a pharamacy tech and one thing most people dont know is that discount cards exsist. Or how they work. If you get perscribed an expensive medication, even if you have insurance, always see if you can get a discount card to help pay for it. Google “discount card” “perscripion name”, go to the medications website or check out goodrx’s website. Certain pharamacys have savings plans that can help too.
This is an AWESOME tip! So true, and so easy to forget or not think of. Thanks for sharing!
I agree that you should ask for a discount if you’re a health care professional. Even if they say they don’t have such a discount, it didn’t hurt to ask. Sometimes such discounts can probably save you hundreds or even thousands of dollars.
Exactly! It virtually NEVER hurts to ask, and you may be surprised at what you can save!
This is so helpful! Thanks so much! We are a part of a Christian cost sharing ministry called CHM that has saved us $500/month. We negotiate bill reductions to get the lowest rate. This is very helpful! Thanks!
So glad you found it helpful!
Investing in your own health sounds like a good way to reduce your bill amount. Your warning not to pay a bill by mail is an informative one as well.
That tip alone has saved me hundreds if not thousands since I’ve been doing that. I only wish I had started calling to pay bills sooner!
Awesome. I love the tips and will sure use this on my business. Hope it works good. Thanks.
Fantastic! Thanks so much for stopping by!